Privacy

We take your privacy like we take our equipment and software offerings; very, very seriously.

Commitment

At Facteon we know that privacy is important to you and your customers. This privacy policy (the Privacy Policy) reflects our respect for your privacy rights and Facteon is committed to ensuring the privacy of all your information.

Application

This Privacy Policy applies to all personal information submitted by customers of Facteon on the Facteon website.

Analytics data via cookies

Facteon collects cookies when you browse our website. This is used to enable us to evaluate the performance of the website, allow us to assess statistical information on the overall experience of our visitors within our website and improve our advertising campaigns.

Personal information

We may request personal information from you at times via online registration forms or when giving comments or feedback on the site. The provision of the limited personal information is optional, however failure to provide the necessary personal information when requested may result in certain services not being available to you.

Use of information and data

The personal information that customers provide will only be used in connection with the services offered by Facteon, to communicate with customers in relation to the services or to co-operate with any government, industry or regulatory authorities.

Facteon reserves the right to use data in relation to customers’ use of the services for marketing or business intelligence purposes. Facteon staff can access usage information in order to better understand how customers are using the Facteon Platform so we can improve the website design and experience.

Consent

By accessing the Facteon Platform, all customers consent to the collection, use, disclosure, storage and processing of their information in accordance with this Privacy Policy.

Disclosure of information

Facteon will not disclose any customer’s personal information to any third party except where the disclosure relates to the purposes for which the information was collected (as stated in paragraph 5 above) unless expressly permitted to do so by the particular customer.

Access to and updates of information

Customers may request at any time to see the personal information that Facteon holds on its behalf or to correct or update any personal information. Please email Facteon at marketing@facteon.global

Communication

Facteon sends information on its products and services via e-mail. Where appropriate e-mail or in platform communication will contain instructions describing how you can opt to be removed from the mailing list.

Storage of information

Facteon will securely store customers’ personal information either in New Zealand or any other country that Facteon may select from time to time to provide its services.

Changes to Privacy Policy

Facteon may amend or update this Privacy Policy from time to time, with or without notice to customers of Facteon. All customers agree to be bound by the Privacy Policy that is in effect at the time they access the Facteon website.